How to Get Help

We’re here to help you make the most of Related Faces, whether you’re just getting started or deep into a mystery photo collection.

In-App Help

From your dashboard or profile:

  • Click the Help button in the top-right corner

  • Access the help center directly, including articles, tips, and feature walkthroughs

Contact Support

If you need personal help or want to report a technical issue:

  • Click the Contact Us in the bottom-right corner

  • Send us a message any time, we usually respond within 48 hours

For Research or Match Review Help

If you’re unsure about a potential match or need advice on interpreting a photo:

  • Feel free to ask through the Contact Us

  • We love helping users find connections they didn’t expect!

Response Time

  • Most messages are answered within 48 hours (often much faster)

  • Weekend or Holiday responses may take a bit longer, but we won’t leave you hanging

🖼️ Screenshot Suggestion

Show:

  • Help button in the app header

  • Open chat window

  • Message history or typing indicator

Copyright Related Faces® 2025 All Rights Reserved.

Patent Numbers: US 11,475,709 B2; US 12,094,245 B2

Copyright Related Faces® 2025 All Rights Reserved.

Patent Numbers: US 11,475,709 B2; US 12,094,245 B2

Copyright Related Faces® 2025
All Rights Reserved.

Patent Numbers: US 11,475,709 B2;
US 12,094,245 B2